Cadillac Owner Center

Cadillac focuses on its customers' needs by making sure that information on service and maintenance for its vehicles is readily accessible and user-friendly. Cadillac owners enjoy several resources that simplify to stay on top of their vehicle's care and understand suggested maintenance schedules.



The Cadillac Owner Center is a comprehensive digital platform where vehicle drivers can access detailed information about their specific model. After enrolling their vehicle, users can log in to view a customized account with information on their Cadillac's maintenance schedule, maintenance records, and coverage. The Owner Center also offers downloadable owner’s manuals, instructional videos, and step-by-step guides to assist users handle simple repairs or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, users can monitor their vehicle’s condition by getting alerts about service requirements, such as fluid changes, tire rotations, or brake inspections. The app also provides convenient features like starting the car remotely, lock and unlock capabilities, and the option to book maintenance directly with the nearest Cadillac dealership. For newer models, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard infotainment system that features maintenance alerts and notifications. When a maintenance is required, the vehicle shows alerts on the dashboard, letting the driver know of required tasks. This system not only helps remind drivers to stay current with maintenance but also provides detailed explanations of each task, making it simpler for owners to understand what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in communicating maintenance details to vehicle owners. When owners visit an official service center for service, the advisors offers a detailed explanation of the suggested tasks, ensuring that customers understand the importance of each procedure. Additionally, service centers maintain digital logs of every service visit, enabling users to quickly review their service history for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that outline the vehicle’s maintenance schedule, fluid types, recommended tire pressures, and other essential information. For those who prefer digital resources, Cadillac’s website has a dedicated section for maintenance tips where owners can access resources, videos, and tips on how to keep their vehicles in peak condition.



By offering a combination of online resources, in-person assistance, and traditional guides, Cadillac guarantees that owners are knowledgeable about their vehicle’s service and maintenance requirements, thereby enhancing the longevity of their Cadillac.